Legal Page

LAW ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE (LSSICE)

ANTONIO LUIS BALLESTER RUIZ (hereinafter CASA BALLESTER), responsible for the web site, makes this document available to the users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, of Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as to inform all the users of the web site about the conditions of use.
Any person who accesses this web site assumes the role of user, committing himself to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.
CASA BALLESTER reserves the right to modify any type of information that may appear in the web site, without any obligation to give prior notice or inform the users of such obligations, being understood as sufficient with the publication in CASA BALLESTER’s web site.

IDENTIFICATION DATA:

Domain name: www.casaballester.es

Trade name: CASA BALLESTER

Company name: ANTONIO LUIS BALLESTER RUIZ

TAX ID: 34816988W

Registered Address: C/ Plano de San Francisco.
Veronicas Market.
Floor 0, Stall 36-38.
30004.
Murcia

Phone: +34 644 266 206

Contact email: info@casaballester.es

Legal representative: Antonio Luis Ballester Ruiz

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The web site, including but not limited to its programming, edition, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are property of CASA BALLESTER or, if it is the case, it has a license or express authorization from the authors.
All the contents of the web site are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registries.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case the prior written authorization of CASA BALLESTER. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to CASA BALLESTER and that may appear in the web site belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. CASA BALLESTER expressly authorizes third parties to redirect directly to the specific contents of the web site, and in any case to redirect to the main web site of www.casaballester.es. CASA BALLESTER recognizes in favor of its owners the corresponding intellectual and industrial property rights, and their mere mention or appearance in the web site does not imply the existence of any rights or responsibility over them, nor any endorsement, sponsorship or recommendation by CASA BALLESTER.

To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via email to hola@casaballester.es.

USE OF COOKIES

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site.
The cookies used are, in any case, of a temporary nature, with the sole purpose of making navigation more efficient, and disappear at the end of the user’s session.
In no case do these cookies themselves provide personal data and will not be used to collect them.
Through the use of cookies it is also possible that the server where the website is located recognizes the browser used by the user in order to make navigation easier, allowing, for example, access by users who have previously registered to areas, services, promotions or competitions reserved exclusively for them without having to register each time they visit.
They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., being in these cases technically dispensable cookies but beneficial to the user.
This website will not install dispensable cookies without the user’s prior consent.
The user has the ability to configure your browser to be alerted of the receipt of cookies and to prevent their installation on your computer.
Please refer to your browser instructions for more information.

LINKS POLICY

From the website, it is possible that you may be redirected to contents of third party websites.
Given that CASA BALLESTER cannot always control the contents introduced by third parties in their respective websites, it does not assume any type of responsibility with respect to such contents.
In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
CASA BALLESTER is not responsible for the information and contents stored, by way of example but not limited to, in forums, chats, blogs generators, comments, social networks or any other means that allow third parties to publish contents independently in CASA BALLESTER’s web page.
However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all those contents that may affect or contravene national or international legislation, the rights of third parties or morality and public order.
In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

IP ADDRESSES

The website servers may automatically detect the IP address and domain name used by the user.
An IP address is a number automatically assigned to a computer when it connects to the Internet.
All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

RETURNS

The Customer should know that the Spanish Legislation in its regulations Law 3/2014, of March 27 contemplates THE RIGHT OF WITHDRAWAL OR RETURN.

CASA BALLESTER, guarantees the Customer the possibility of cancelling its order at any time and without any cost as long as the cancellation is communicated before the order has been made available to the carrier for its shipment.
Otherwise, he/she must wait to receive the order in order to process the return, being the costs of the return to be paid by the customer.

RETURN TIME

The Customer shall have a period of 14 calendar days from receipt of the ITEM to return it at no cost in shipping costs, in the event that the product is defective, being refunded the amount paid within 14 days from receipt of the withdrawal, through the means in which the payment was made unless other means are agreed.

REQUIREMENTS FOR RETURN

The Client will communicate to CASA BALLESTER, within the term, unequivocally that he/she wishes to cancel the contract by sending an e-mail to info@casaballester.es or by any other means admitted by law.

The Customer may return any item purchased from CASA BALLESTER, as long as the products are kept in perfect condition and have not been handled incorrectly, this handling implying a decrease in the value of the item.
In this case the seller will be able to claim a compensation, as he will not be able to sell the article as new.
The Customer shall only be liable for the decrease in value of the goods resulting from a manipulation of them other than that necessary to establish their nature, their characteristics or their operation.

The returned order must be delivered together with the delivery note or, if applicable, the invoice issued.

If a product different from the one requested by the customer was delivered by mistake of CASA BALLESTER, the correct product will be delivered, collecting the first one, without any additional charge for the Customer.
If there is a manufacturing defect or it arrives defective, it is the responsibility of the manufacturer to fix it, exchange it for the same new product or refund the amounts paid.

For any claim or query you can contact CASA BALLESTER, through the e-mail hola@casaballester.es or through this web.

DISCLAIMER OF WARRANTIES AND LIABILITY

CASA BALLESTER does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

-The lack of availability, maintenance and effective operation of the website or its services and contents;

-The existence of viruses, malicious or harmful programs in the contents;

-Illegal, negligent, fraudulent or contrary to this Legal Notice;

CASA BALLESTER is not responsible under any circumstances for the damages that may arise from the illegal or improper use of this web page.

This website has been checked and tested for proper operation.
In principle, it can be guaranteed to work correctly 365 days a year, 24 hours a day.
However, CASA BALLESTER does not rule out the possibility of the existence of certain errors, or the occurrence of force majeure, natural catastrophes, strikes or similar circumstances that make it impossible to access the web page.

APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or questions related to this website or the activities developed in it, will apply Spanish law, to which the parties expressly submit themselves, being competent for the resolution of all disputes arising from or related to its use the Courts and Tribunals closest to Murcia.

PRIVACY POLICY.
PROTECTION OF PERSONAL DATA.

RIGHT TO INFORMATION

The Responsible for your data is CASA BALLESTER with NIF 34816988W and address at C/ Plano de San Francisco.
Veronicas Market.
Floor 0, Stall 36-38.
30004.
Murcia.

CASA BALLESTER, is clearly committed to compliance with the European Data Protection regulations developed in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD) and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in Article 32 of said Regulation (RGPD).

CASA BALLESTER, makes available to the users the privacy policy of the entity informing the users about the following aspects:

– In compliance with the provisions of articles 5 and 6 of the RGPD, we inform that CASA BALLESTER, is Responsible for the treatment of the data collected in this Web in which the personal data that you provide us will be included, being subject to the controls and rules established in the Regulation of Security Measures and your express consent will be requested for its treatment depending on the purposes of such treatment.

– The personal data we process have been provided directly by the interested party through the different forms available on the website.

-Your data will not be used for profiling.
Nor will they be used for automated decision making.

– The period of conservation of the data will be the necessary to carry out the requested service or the legally required by law.
The maintenance of your data will be canceled from our databases at the time you request cancellation.

– CASA BALLESTER expressly informs and guarantees to the users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the owners will be previously requested.

PURPOSE

– The purpose for which the data is collected will be to manage the service requested to CASA BALLESTER, by the user within the framework of the commercial relationship that unites them, to send the requested information and advertising on offers, promotions, recommendations and to make new products based on the preferences of our customers and/or users.

– The legitimacy or legal basis for the processing of your data is the consent given by completing the form for the request for information or purchase of any of our products.

SECURITY MEASURES

According to Art. 32 RGPD, related to the Security Measures of the automated and non-automated files with personal data, CASA BALLESTER has adopted the necessary technical and organizational measures to guarantee the security and integrity of the personal data it treats, as well as its confidentiality and privacy to avoid its loss, alteration and/or undue access by unauthorized third parties.

RIGHTS

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
You can exercise your rights by sending an e-mail with a photocopy of your ID card to info@casaballester.es or by sending a written and signed request, together with a photocopy of your ID card or equivalent identification document, to the postal address of this company.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Remember that you can file a complaint with the supervisory authority.
The models, forms and more information about your rights can be found on the official website of the Spanish Data Protection Agency.

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER.

Users, by checking the appropriate boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill your request, by the provider, if you do not fill in the appropriate boxes can not be served or make the purchase.
The inclusion of data in the remaining fields is voluntary.
The user guarantees that the personal data provided to CASA BALLESTER are truthful and is responsible for communicating any modification thereof.

All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user.
If all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs or that the service cannot be provided.

WEB FORM

In accordance with the provisions of Art. 6 RGPD, regarding the legitimacy of the processing of data, I consent to my data being processed for the purpose of selling the requested product and/or sending informative communications about the requested products.
The data will not be transferred to third parties except in cases where there is a legal obligation, or it is necessary for the provision of the service, in which case you will be informed of the transfer, to whom it is transferred and the purpose of such transfer.

We also inform you that we have taken all appropriate technical and organizational measures to ensure the security and confidentiality of the data provided.

In the same way you are informed about the possibility of exercising the rights of access, rectification, deletion (right to be forgotten), limitation of treatment, opposition, portability and revocation of consent, by contacting CASA BALLESTER at C/ Plano de San Francisco.
Verónicas Market.
Floor 0, Stall 36-38.
30004.
Murcia, or by sending a message to the following e-mail address: info@casaballester.es

For more information you can read our TERMS AND CONDITIONS OF SALE on this website.